** If death occurs under the supervision of a medical professional such as Hospice, you will want to
continue to the next section instead of contacting the emergency personnel.**

With more families wanting to care for their loved ones at home, more people will need to know the proper steps when death
occurs at home or at work. If death occurs at home or work you should contact your local emergency 911 department and
notify them of the death. They will send the proper authorities to your residence or business. If you’re located in Lunenburg
County you will want to dial 911 or (434) 696-4452.

If the death is an unexpected death, Virginia law requires that you contact your local authorities who will contact the medical examiner’s office. The medical examiner will then determine the next steps such as requiring an autopsy or releasing the
person to the funeral home. At that point you will still need to contact us at one of the numbers listed above on this page.

In a healthcare facility
If death occurs in a hospital or nursing home, usually while being admitted into their facility they will ask for your desired
funeral home name and telephone number. You can find that information above. Upon death the hospital personnel will
contact us directly once your loved one has been released for transport. At that time we will immediately proceed to the
facility to transport the deceased to one of our locations.  

Under Hospice Care at Home
If death occurs under hospice care or a similar program you will be presented with instructions upon admittance into their
program and they too will ask for our contact information. Typically you will need to first call the number given by your
representative to notify them that death has occurred. Usually a nurse will be immediately dispatched to your residence
and in some cases they will release your loved one to the funeral home immediately without the need of a nurse present.
Hospice will contact us shortly after and members of our staff will immediately transport your loved one to one of our
facilities.